Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact with AVID. You are not required to provide the personal information that we have requested.
Here are some examples of the types of personal information AVID may collect and how we may use it:
What personal information we collect
When open an account, purchase a product, connect to our services, contact us including by social media or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information, credit card information and profile information.
How we use your personal information
The personal information we collect allows us to keep you posted on AVID’s latest product announcements and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by [email protected].
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve AVID’s products, services, and customer communications.
Cookies and Other Technologies
Disclosure to Third Parties
At times AVID may provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help AVID market to consumers.
AVID does not sell personal information, and personal information will never be shared with third parties for their marketing purposes.
AVID shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys.
It may be necessary by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for AVID to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Your Privacy Rights
For other personal information we hold, we will provide you with access for any purpose, including to request that we correct the data if it is inaccurate, or delete the data if AVID is not required to retain it by law or for legitimate business purposes.
Third‑Party Sites and Services
AVID websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Inquiry or Concerns
Updated May 20, 2020