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For questions, product inquiries, and customer service, our diligent and friendly Customer Care team is here to assist with questions of all sizes. Simply fill out the form below or call us toll free at 1-888-575-AVID and we’ll get your message to the right person.

Hours of Operation

Monday - Friday
Saturday - Sunday


Toll Free:1-888-575-AVID


What devices are your headphones and headsets compatible with?

Our headphones and headsets are compatible with a variety of devices, such as Chromebooks, tablets and iPads that have USB and 3.5mm pin connections. Our products are also compatible with a wide range of online meeting and learning tools (i.e. Kidomi, Zoom, Microsoft Teams), making them perfect for home, office, travel and education.

Where can I purchase AVID audio solutions?

We’ve partnered with excellent distributors and resellers who can get the solutions you need. Please visit our distributor and reseller page to find one near you. If you have any further questions, call us at 888-575-2843 during office hours.

What is the warranty on your products?

Please visit our Orders, Returns & Warranty page for this information.

When will my order ship?

Please allow 1-2 days to process your order. Ground shipping usually takes 3-5 business days and freight shipping usually takes 5-7 business days.

Can't find what you need in our FAQ?

Get in touch with a friendly member of our team through the contact form on this page or calling us toll free at 888-575-2843.